A Host of Solutions For Oil & Gas, Facility Management, Equipment & Process Manufacturing Companies

Mobility has changed the game for field services. Managing field service operations and ensuring SLA compliance is a major problem area for Oil & Gas, facility management, equipment and process industries.

Key Challenges Faced by Field Services Company

Resource location and real time job allocations

Rising operating costs

Lost revenues

Lack of visibility and inconsistent service experience

First time fix rate

Service delivery optimization and efficiency issues


  • Job Management & Scheduling
  • Customer management
  • Invoicing
  • Field Agent management
  • Service Engineer Activities

  • Alerts & Notifications
  • Inventory Management
  • Sales Leads
  • Dashboards

With the advent of mobile devices; field service technicians and the back office can now remain connected with real-time information exchange. It is also possible to create real time service experience for the customer.

Invasystems with integrated solutions marrying IT and OT helps in architecting a single unified platform for your Field service agent, service engineer and customer to take care of preventive, scheduled and breakdown services.

First time fix rate is an important paradigm for the field service domain. It also depends on allocation of people with right skill set for the job. It also depends on tracking the history of previous jobs related to the same equipment or service group to reach the root cause analysis.

Invasystems’ Mobien Field Services suite of applications on their patented iNotify mobile application middleware open newer and better channels between customers and field service technicians. Scalable and easy to deploy; it gives seamless connectivity through mobile devices to field service teams. From job management to scheduling to customer management, real time invoicing generation to the extent of agent management and contracts & SLA management; it gives an integrated information sharing platform for all stakeholders to facilitate better customer engagement, remote resolution of problems and preventive and predictive maintenance. All this can only be done with better and increased data visibility from remote locations and doing systematic analysis of these field activities. Mobien Field services ensures better data storage than the regular pdf, excel or proprietary database along with seamless connectivity with any ERP system. It enables systematic root cause analysis by amalgamating field data with engineering and financial data towards an accident and glitch free future.


  • Job Management and Scheduling

    Schedule and breaddown jobs
    Job assignments
    Job escalations
    Approval management

  • Customer Management

    Contact Management
    Equipment Asset mapping
    Customer locations
    Quotation and sales leads

  • Field ERP Management

    Employee Management
    Skill set mapping
    Cost structures
    Sub contractor management
    Service Audit

  • Contract and Sales

    Contract terms
    Customer mapping
    SLA Matrix

  • Inventory Management

    Spare status
    Asset tracking

Core Features

GIS / MAP Integration

Real time location data coupled with map integration ensures visibility of market coverage and dynamic allocation of tasks.

User Management

Its offers comprehensive functionality for user mapping, rules and right management. User profiles can billing to hardware credentials giving and inhance security.


App notifications and SMS can be used to update end users and managers about status of various events or transactions.


iNotiy also offers set of integration tools that enable you to integrate Mobien Sales Suite with any back-end ERPs like SAP, ORACLE etc.


iNotify middleware offers secure sync layer that ensures by directional synchronization between the app and middleware.

Issue Management

Capturing data about customers grievances and getting the redressal is always a challenge.


Reduce operating costs

Improve first time

Fix ratiio

Improve staff utilization

Improve field staff efficiency

Reduce lost sales

Field Service Scenarios

Flow line inspection

Production well test

Chemical addition to tanks at Well site

Facility Management Services

Post Sales services for Equipment manufacturers


Oil & Gas

Oil & Gas

A virtual sales process at your fingertips

Facility Management

Facility Management

A virtual sales process at your fingertips

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